No, minutes do not roll over from one cycle to the next; however, we have do allow for overages.If you sign up for the standard plan which has 120 minutes and you authorize overages you would be billed at the end of the cycle for any time that exceeds 120 minutes.  If you do not authorize overages your ticket would be put on hold until the next maintenance cycle when your minutes refresh.

Example:

You sign up for the standard plan which has 120 minutes and you have overages

• Option 1  You authorize overages you would be billed at the end of the cycle for any time that exceeds 120 minutes at $75/per hour.
• Option 2  You DO NOT authorize overages your ticket would be closed to account for the time used that cycle.  When the next cycle starts the ticket will be reopened and we would resume where we left off.

you authorize overages you would be billed at the end of the cycle for any time that exceeds 120 minutes.